FAQ

Frequently Asked Questions

How can I book your transportation service?

You can book our transportation service online through our website booking system or by contacting our customer service team directly.

What are your rates and payment methods?

Our rates vary depending on the type of service and vehicle selected. We accept payment via credit cards.

How far in advance do I need to book a service?

We recommend booking our services at least 24 hours in advance to ensure availability, especially during peak travel seasons.

What types of vehicles are available for rental?

We offer a variety of vehicles including luxury sedans, SUVs, vans, and coaches to accommodate different group sizes and preferences.

Do you offer additional services such as airport meet and greet or luggage assistance?

Yes, we provide additional services such as airport meet and greet, luggage handling, and chauffeur services upon request.

What are your operating hours and service availability?

Our services are available 24/7, 365 days a year. You can book a ride at any time, and our team will be ready to assist you.

Can you provide services for group events or special occasions?

Absolutely! We specialize in providing transportation solutions for group events, weddings, corporate gatherings, and other special occasions.

How can I modify or cancel my booking?

You can modify or cancel your booking by contacting our customer service team via phone or email. Please note that cancellation policies may apply.

Do you offer discounts for regular customers or large bookings?

Yes, we offer discounts for regular customers and large bookings. Please inquire with our customer service team for more information.

How can I contact your customer support in case of issues or questions?

You can reach our customer support team via phone, email, or through the contact form on our website. We are here to assist you with any questions or concerns you may have.

What safety and cleanliness measures do you implement in response to COVID-19?

We have implemented enhanced cleaning protocols, regular sanitization of vehicles, mandatory mask-wearing for drivers and passengers, and contactless payment options to ensure the safety of our customers and staff.

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