Terms

Terms & Conditions

The terms that apply to every Avante reservation.

These terms apply to every reservation with Avante Global Chauffeur Services.

Bookings and Rates

All rates we quote are all-in totals.
Each total includes the base fare, gratuity, and all taxes and fees.
Your rate is confirmed in writing before you travel.
Hourly service is booked for a minimum of two hours.

Cancellations and Refunds

Individual bookings are fully refunded when cancelled 24 or more hours before pickup.
Group bookings are fully refunded when cancelled 48 or more hours before pickup.
A cancellation inside those windows is charged in full.
To cancel, contact us at reservations@avantelimos.com or +1 (778) 312-3121.

Reservation Changes

We accommodate change requests on a best-efforts basis.
Additional charges may apply.

Grace Periods and Waiting Time

Non-airport pickups include a 15-minute grace period.
Airport pickups include one hour of complimentary waiting time from the flight’s arrival, with a meet and greet.
Cruise terminal and FBO pickups include a 30-minute grace period from the scheduled pickup time.
After the grace period, waiting time is charged at the vehicle’s hourly rate in 15-minute increments.

Stops Along the Way

Extra stops are charged at the vehicle’s hourly rate in 15-minute increments.

Child Seats

Child seats are free on request.
Rear-facing, forward-facing, and booster seats are available.

Personal Belongings

Avante Global Chauffeur Services does not assume responsibility for personal articles that are lost, damaged, or left in the vehicle during or after a reservation.
Please check your belongings before you exit the vehicle.

Alcohol

Alcohol consumption is not permitted in our vehicles.
If this rule is not followed, the trip ends immediately and no refund is given.

Acceptance of These Terms

Booking with Avante Global Chauffeur Services means you acknowledge and agree to these terms.
Not following them may result in cancellation of the reservation or additional charges.
Thank you for choosing Avante Global Chauffeur Services.

Avante Global Chauffeur Services · 1133 W Hastings Street, Vancouver, BC V6E 3T3 · PT Licence 75606 · +1 (778) 312-3121 · reservations@avantelimos.com

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